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HSM IT Solutions
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  • Your one-stop IT solution experts
    Concerned about your IT systems? Wondering how your IT system stacks up? HSM IT Solutions offer a free assessment of your current systems and your network setup.
    Book Free Assessment Now
  • Proactive, for downtime prevention
    Experience faster performance, fewer glitches and practically no downtime. HSM IT Solutions provide 24x7 proactive monitoring for our clients to give you real peace of mind.
    Book Free Assessment Now
  • Are you ready for the Cloud?
    Zero infrastructure and zero worries. Achieve greater flexibility, higher productivity and decreased upfront investment and cost. Let our cloud specialist advise and design a solution that suits your business needs.
    Get A Consultation
  • Cost-effective support
    IT managed services without a big price tag. HSM IT deliver cost-effective solutions for your business, with managed service agreements tailored to suit your individual needs.
    Book Free Assessment Now
  • Your one-stop IT solution experts
    Concerned about your IT systems? Wondering how your IT system stacks up? HSM IT Solutions offer a free assessment of your current systems and your network setup.
    Book Free Assessment Now
  • Proactive, for downtime prevention
    Experience faster performance, fewer glitches and practically no downtime. HSM IT Solutions provide 24x7 proactive monitoring for our clients to give you real peace of mind.
    Book Free Assessment Now
  • Cost-effective support
    IT managed services without a big price tag. HSM IT deliver cost-effective solutions for your business, with managed service agreements tailored to suit your individual needs.
    Book Free Assessment Now
  • Are you ready for the Cloud?
    Zero infrastructure and zero worries. Achieve greater flexibility, higher productivity and decreased upfront investment and cost. Let our cloud specialist advise and design a solution that suits your business needs.
    Get A Consultation

Importance of Internet

The level of business necessity that exists on being able to connect to the internet is astonishing. The development of the internet has significantly altered the day to day operations of a business, including how they communicate with each other and their audience.

As for businesses, there are a number of services available but which connection will suit your business? What is the backup plan when the internet goes down? How can you manage your internet connections (VPN) through multiple sites? Have you received notifications that you PSTN line will be terminated in your area? Are you experiencing slow connection speed or dropout issues even though you have an NBN connection? Have you spent hours and hours on the phone, but got nowhere?

For all of the above worries and requirements, we are here to help. HSM IT Solutions use Australia’s leading service providers to provide our clients a variety of internet solutions as per your business requirements. We know what to look out for and how to get issues resolved through the correct channels.

Get in touch today

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Wide range of internet access methods that suit all business needs according to your requirement and budget.

3G/4G

Connect to internet where there is mobile network coverage. This is one of the options which can be used as a backup internet service. The signal and latency need to be taken into consideration for these types of connections. A 3G/4G compatible network device is also required.

ADSL

ADSL connections use the copper phone line to deliver internet. ADSL speeds can vary depending on the distance to the exchange. Due to the speed limit, it is more used for home or small offices who have low requirements for download & upload speeds. With the implementation of the NBN, PSTN lines will be terminated gradually in a few years.

Ethernet

One of the most common internet services businesses use. It provides a business grade internet connection delivered over dedicated traditional copper phone lines. This high speed technology provides symetrical download/upload speeds so there is no need to build fibre optic infrastructure to your offices location. It can provide guaranteed speed depending on the location.

Fibre

The latest advancement in broadband technology, fibre optic broadband is promising super-fast speeds for all of your business needs. Its uses plastic or glass cables, which allow for faster data transfer compared to the standard copper wires which are used in regular broadband connections. The only disadvantage of a fibre connection is the price. It has dropped since it first hit the market, but it’s still more expensive than your regular broadband service. This will be used for offices who require high speed and low latency internet access.

NBN

The National Broadband Network (NBN) has been touted as the key to making Australian businesses more competitive on the world stage. Originally the NBN was planned to be Fibre to the Premises (FTTP), meaning the network would have used fibre optic cable from the exchange all the way to the premises. However, due to a change in government the NBN has involved Fibre to the Node (FTTN), which uses an optic fibre link from the exchange to a local ‘node’, and then uses the original copper telephone wires between the node and the premises.

How we can help your business?

Apply and Setup Internet

Apply and setup internet most suitable to your business needs without any downtime.

 

Secure VPN Setup

Design and setup a secure VPN connection between multiple locations.

 

Manage Your Internet

Proactively monitoring internet connection via our 24 x 7 x 365 network monitoring tools.

 

Backup Internet Solution

Setup a fail-over internet plan based on your business requirements to minimise downtime.

 

Need a faster and a more stable internet connection?

Not sure what internet options are available?

Get a Consultation

What Our Clients Say

“Thank you for keeping our team happy as we go through such a rapid growth phase in our not for profit organisations. Thank you for helping reduce our ongoing running cost. You are always polite and very competent. Staffs are quick to help when needed but even more importantly, they keep the whole system in great shape through your ongoing good advice and care. Well done HSM!” Read More

JorgeCharity Organization (Australia & NZ)

“We are a strata management company with just over 20 staff members. After having used 5 different IT companies over the past 20 years, we were approached by Michael from HSM IT to look after our IT requirements. HSM IT has been by far the best we have ever dealt with. They respond quickly to our concerns and are proactive in ensuring our systems run smoothly and without interruption. We recently changed office locations. Their entire team made the whole process easy with no down time in our network. It is a pleasure to work with them.” Read More

FranckStrata Management Company

“We have always outsourced our IT area to third party companies to manage. However, it is not until we made the move to HSM IT that we felt the confidence of being able to rely on a company to manage all aspects of our IT needs. HSM IT ultimately saved us a lot of time to focus on our core competency which is food retail. HSM IT worked closely with our management and operational team to truly evaluate our hardware and software needs. They are a company with the expertise and experience that any company can rely on.” Read More

CathyCommercial Chain Stores

Need Immediate Assistance? Please call (02) 8381 0000

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Services

Managed IT Services
Cloud Virtualization
Microsoft Office 365
Cloud Backup
Backup & Recovery
IT System Security
Projects & Migration
Business Internet
Hardware & Software

Contact Details

Phone: (02) 8381 0000

Email: enquiries@helpsupportme.com.au

Suite 3 Level 2,
1C Grand Ave,
Rosehill, NSW 2142
Sydney, Australia

Opening Hours

  • Mon-Fri: 8:30am to 5:30pm
  • Sat: 9am to 1pm

Emergency after hours support is available.
Call (02) 8381 0000

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